Shaping the Future of the Corrosion Industry
Welcome to AI World, formerly known as Users Group, the annual conference hosted by American Innovations specifically for our customers. Join us to take part in informational sessions, networking opportunities, and training sessions led by our industry experts.
AI World is the only event where AI customers can:







Nov. 6-9, 2023 | Austin, Texas
Tickets are on sale NOW!
Become an exhibitor at AI World 2023


Why Attend AI World Users Group 2023
Cutting-edge innovations, emerging technologies, industry insights, and so much more.
Listen to firsthand accounts from attendees as they share their experiences at the American Innovations’ annual user conference.
What to Expect at AI World Users Group 2023
Discover the latest innovations in PCS, Bullhorn RMUs, Field Data Collection, and CartoPac Enterprise. Explore how our ecosystem can simplify your work, regardless of your experience level. Enjoy a week of knowledge sharing and networking with industry peers while having a great time in Austin, Texas.
Stay tuned for upcoming updates as we unveil the comprehensive agenda with more exciting details.
Mon. Nov. 6 | PCS and Field Data Collection Training Sessions, CartoPac Customer Council, and Opening Night Happy Hour |
Tues. Nov. 7 | AI World Kickoff, Keynote and Presentations, Dinner and Casino Night |
Wed. Nov. 8 | Keynote and Presentations, Happy Hour and Live Music |
Thurs. Nov. 9 | Field Trip to the American Innovations Headquarters |

Agenda Overview
Agenda is subject to change. Please check the Whova event app for the latest updates.
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Lodging

Unlock incredible savings on your accommodation by staying at the AT&T Event Center & Hotel, the AI World Users Group event venue. As a valued conference attendee, we have secured a special discount rate just for you. Book your accommodations through the link below.
Frequently Asked Questions (FAQs)
Registration for the Monday training session is separate from registration for the main AI World Users Group. There is a separate registration fee for each. Be sure to register for both if you want to attend the training AND the AI World Users Group conference. Register Here!
The American Innovations Users Group is the only event you can get a full day of training, access all our subject matter experts, be the first to see what’s ahead, and hear about the future of the industry all in one place. Plus, November is a beautiful time to be in Austin, Texas.
Self-parking is available for $21 per night for hotel guests, $35 overnight valet parking, or $21 per day valet parking. Non-hotel guests pay hourly up to $21. Oversize vehicles cannot be accommodated through valet. The closest alternative parking to the Conference Center includes the Dobie Garage at 2005 Whitis Avenue, and Brazos Garage at 210 E. MLK Boulevard.
Yes! Tuesday night, November 7th.
Burgers – Hopfields
Pizza – Via 313 Detroit style pizza
Tacos – Torchy’s Tacos
BBQ – Black’s Barbeque
New Southern (closed Tuesdays, walking distance) – Olamaie
Soul Food (closed Mondays) – Hoovers
German – (closed Mondays, closes early, walking distance) Scholz Garten
If you register for and attend the Monday, Nov. 6 training you will receive proof of professional development training for up to seven hours, depending on the classes you attend.
If you register for and attend the full AI World users group, you will receive proof of professional development training for up to 22 hours, depending on the classes you attend.
All registrants will receive a document, and you are responsible for noting the correct number of hours and submitting to AMPP.
American Innovations and the AT&T Hotel and Conference Center will follow current CDC guidelines for masks, physical distancing, and other precautions.
AI will provide any necessary safety gear to everyone who participates in the field trip to AI World Headquarters.
Yes, you may transfer your registration to someone else at no cost, including onsite at the event
A discounted rate is available at the AT&T Hotel and Conference Center, the AI World Users Group event venue. Spots fill up quickly, so book now to take advantage of this special rate. Please use the following reservation link when making your reservation to acquire the discount. Book here.
If you booked a hotel room at the AT&T Hotel and Conference Center at our special conference rate, you may cancel your hotel reservation with no cost to you 72 hours prior to your arrival date. Cancellations after this time will result in one (1) night room rate and applicable taxes being charged to the Master Account or credit card on file of the party that made the reservation.
Due to the limitations of our event registration platform, we can only accept online payments (Credit Card, Paypal, etc.).
Yes, the mobile app is available for both Android and iOS and includes the agenda, downloads, community and social interaction, and more. After registering for the event you should receive a link to download the Whova event app. You may also download the app here.
Using the app allows you to navigate the event, network with your peers, stay informed, and participate in event activities easily.
We will be 100% in person. The Users Group event app is accessible before, during, and after the event to plan your visit, participate in message boards and other social media, and download resources like worksheets and presentations.
You may cancel your registration at any time. The refund policy is as follows: Cancel by Friday, Oct. 6, 2023, for a 50% refund. Cancel by Friday, Oct. 20, 2023, for a 25% refund. Cancellations after November 1, 2023 are not eligible for a refund. You may transfer your registration to someone else at any time, including onsite at the event.
Yes. There is a fee of $50 for each happy hour guest and $100 for each Casino Night guest. You may register your guests when you register for the Users Group.
No, by registering as a participant on any of those events you acknowledge that participating in the event may expose you to possible personal injury. Therefore, you hereby release the American Innovations and its officers, directors, employees, agents, licensees, subsidiaries, consultants, independent contractors, affiliates, sponsors, exhibitors, and other participants from any and all liability from property damage, personal injury, or other claims arising from or in connection with your participation in the Event, including claims known and unknown, foreseen and unforeseen, future or contingent.